Quickly generate work orders, encompassing all of the information you need to dispatch field agents to service locations.
Configure resource information to allow Field Service to efficiently match the best field agent to a work order based on availability, proximity to service location, and required skills.
A flexible drag-and-drop schedule board lets dispatchers assign resources and set up schedules for multiple work orders using a list or map view.
Extend the Dynamics 365 product catalog with an inventory management system that tracks real-time inventory levels by warehouse, including mobile truck stock.
Configure service agreements for your customers that will automatically generate recurring work orders to ensure equipment is properly maintained before issues occur.
The mobile app gives field techs quick and easy access to everything they need to execute a work order, including schedule information, customer contact information, turn by directions, and more.
Completed work orders can be turned into customer invoices for customer billing.
Store and manage information about your customers’ service locations and serviceable customer assets.
JourneyTEAM is a top rated, Microsoft Gold Partner that will take you through every step of the process.
LET'S TALK. Connect with a JourneyTEAM expert today to schedule a tailored demo or get specific answers to your questions.
• Information and Data Flow Freely
• Employees are Empowered
• Efficiencies Save Time and Money
• Improve Customer Satisfaction
Your business pivots on the happiness of your customers. Microsoft Dynamics 365 for Field Service allows you to turn EVERY ASPECT into a strategic advantage.
• Reduce Carbon Footprint
• Optimize Travel Time/Scheduling
• Serialized Inventory
Grow your small to medium-sized business by connecting people and processes with a single system that has intelligence built in—making financial management, sales, service, and operations easier. We customize technology to work for the way you do business. JourneyTEAM has tools to create and implement to make your business, employees and customers thrive.